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The Sounds of Silence

October 31, 2008 · By Mr. Modem 

Q.  When I turned on my computer this morning, it had no sound at all.  I restarted my computer, but still no sound. What should I do, Mr. M? A.  When the silence is deafening, it’s time to... Read more »

Bounced-Back Email

October 24, 2008 · By Mr. Modem 

Q.  Lately, I’ve been getting email notices that certain emails I supposedly sent were undeliverable, but I know I didn’t send them because I don’t recognize the addresses. What’s... Read more »

Repair CD Scratches

October 17, 2008 · By Mr. Modem 

Q. I somehow managed to scratch a CD and I was wondering if there is any way to repair the damage? A. Though CDs are very durable and damage-resistant, if they’re not stored in a plastic jewel... Read more »

Print Wallet-Size Checks

October 10, 2008 · By Mr. Modem 

Q,  I’m looking for a program that can write and print wallet-size checks.  Can you help me find something, Mr. M? A. Check-printer programs are a dime a dozen, but finding one that prints wallet-size... Read more »

Memory vs Hard Drive Space

October 3, 2008 · By Mr. Modem 

Q.  I’m always getting memory and hard-drive space confused. Can you help me understand which is which, Mr. M? A. Memory, in general, is a very broad topic, but I’ll be happy to share a few... Read more »

Coping with Junk Faxes

September 26, 2008 · By Mr. Modem 

Q.  I understand that fax problems probably aren’t included in your amazing repertoire of tips and helpful hints, Mr. M., but if you can help me with this, I would really appreciate it.  I’m... Read more »

Resolve Virtual Memory Errors

September 19, 2008 · By Mr. Modem 

Q.  A message came up on my screen recently that read, “Virtual memory too low. Windows is adjusting virtual memory.” Could you tell me what this means, please? Many thanks, Mr. M.   A. When... Read more »

Vanishing Desktop Icons? Don’t Panic!

September 12, 2008 · By Mr. Modem 

Q.  In my Windows XP computer, I apparently clicked something that removed all the icons from my Desktop. I can get to my Desktop folder through Windows Explorer, but when I try to drag icons from there... Read more »

Shrink Photos for Emailing

September 5, 2008 · By Mr. Modem 

Q.  I’m using Windows XP and need to resize some photos for emailing. Can you recommend a good program to do that, one that’s easy to use? A.  Since you’re using Windows XP, everything... Read more »

It’s as Easy as A-B-C: Alphabetizing Applications

August 29, 2008 · By Mr. Modem 

Q.  How can I alphabetize the programs on my Start Menu, rather than have them appear in random order or in the order in which I installed them? A.  Just click Start > All Programs (or Programs, if... Read more »

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